I sat in the doctor’s office and watched as another mom hurried in with two kids. She made sure to let the front desk clerk know she was early and expected to be able to get in right away. She also let them know (about a dozen times) that she wasn’t happy with having to fill out the necessary paperwork for herself and her kids.
“I would have picked this up ahead of time, filled it all out, and made a copy. This is all the same information. This is such a waste of time,” she grumbled over and over again, making sure everyone in the waiting room heard her.
This mom’s kids sat on either side of her with impatient, frustrated looks on their faces, too. And while I don’t know this family I know two things: 1. Kids do what they see, and 2. Too often I act just like this other mom did. I have things to do, and I don’t like to wait on anyone. I also don’t like it when something unexpected comes up, robbing me of my time. And … when I feel as if I’ve been wronged—by anyone from a service provider or even one of my kids—I make my displeasure known. Too often I’m a bad example, and then when my kids are impatient or mouthy I demand they change. Now.
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